Credit Cards
Customer Support

Fees, Charges and Interest

Whichever ACB Financial Credit Card product you've chosen, you'll find all the help you need here.

Fees and charges

   
Do I get charged a fee for cash advances?

When you withdraw cash, you will be charged 3% of your withdrawal or $3, whichever is greater. There is also no interest free period on cash, so you will be charged interest even if the account is paid off in full.

Please note that cash advances include cash obtained by using the card or money transfers, finance payments or gambling transactions made with the card (including all ATM withdrawals, but excluding the purchase of traveller's cheques and/or foreign currency).

Do I get charged a fee for balance transfers?

Yes, there is a balance transfer fee of 3% or $3, whichever is greater.

Do any other fees or charges apply?

The following fees and charges may apply; Requesting copies of previous statements $5, Paying your monthly statement using foreign currency $10, Stopping credit card cheques (unless the cheque has been lost or stolen) $10, Changing your statement date more than twice in 6 months $5.

Is there an annual fee?

No.

Will I have to pay a charge when I use my card abroad?

When you use your card abroad, your payment will be converted into sterling at the rate determined by Visa International or Mastercard International and you will be charged a fee of 2.75%.

How many days interest free credit do I have?

Our card has up to 56 days interest free credit on purchases (dependant on the product you hold. Please refer to your Conditions for details), provided you pay the full balance outstanding on your card each month.

Interest

    
Interest

If you pay your balance in full and by the due date each month, you will not be charged interest on purchases for up to 56 days (dependant on the product you hold. Please refer to your Conditions for details).

If you've paid off your account in full but have still been charged interest, this may be because:

  • A cash transaction or balance transfer is on this statement or the previous statement
  • You did not pay your last statement in full: to benefit from any interest free period, you must pay in full for two consecutive months.
  • A gambling transaction or foreign currency transaction is on this statement or the previous statement. These transactions are both viewed as cash, and will accrue interest daily from the date of the transaction

Will the interest rate stay the same?

Not necessarily. We may change our rates in accordance with your Conditions. We may do this, for example, if the risk of lending to you changes.

How do you calculate my interest?

Interest accrues on a daily basis from the date of your transaction - but is only charged on purchases if you don't pay off the whole balance each month by the payment due date.

We are using cookies on this website to enhance your browsing experience. You can read more information on our cookies by clicking the "Find out more about cookies" button. By continuing your journey on this site you consent to the continued use of cookies.

Find out more about cookies

Continue

Positive SSL